Tag Archives: Young People

Saints Foundation in partnership with CDG–WISE Ability: How we used Rickter to shape our employability course

Marching Towards Employment participants pictured with Rickter Scale Practitioner Keith Mitchell (far right) and SaintsAbility+ Project Officer Robert Pearce (far left) at the Southampton V Sunderland match on 27 August 2016. Photo by Matt Watson/SFC/Digital South.

Saints Foundation is an independent charity aligned to Southampton Football Club. Harnessing the passion of the club and its fans they aim to INSPIRE, SUPPORT and DELIVER positive change and equality of opportunity for young people and vulnerable adults across Southampton and surrounding areas. They work across six key themes: Youth inclusion, Lifelong Learning, Health and Wellbeing, Education, Schools and Enterprise and Football and Sports Development.

CDG – WISE Ability delivers the Work Choice contract through its experienced and knowledgeable supply chain across Hampshire and the Isle of Wight. Their core purpose is to support people with disabilities and long term health conditions who are unemployed find worthwhile and sustainable employment and improve their quality of life. The aim is to deliver a service that meets the needs of the customers, ensuring both a high quality and excellent service.

During 2016 both organisations met up and working in partnership created an Employability Course aimed at young people with disability/health conditions that needed help and support in taking their next steps towards employment goals.

Calling the course “Marching Towards Employment”, participants were invited to join and in the week before starting came in for individual Rickter Scale® sessions. From this we identified key areas of development, as well as individual goals relating to employment. We were then able to tailor the course specifically around these areas – as opposed to just delivering an “off the shelf” course on what was presumed they would need to learn.

The results spoke for themselves with the follow up assessments showing improvement, development and achievements across the board with all the participants.

Keith Mitchell, Employment Adviser, CDG –WISE Ability

A case study: using Rickter to increase engagement with young people

We recently spent a very enjoyable day delivering Rickter Scale® training for Glasgow City Council’s Activity Agreement Service Team.

It was really interesting hearing about the positive support available to vulnerable young people who have become disengaged from work and learning.

The group were looking for ways to increase engagement with the young people and to be able to help them reflect on their progress. It was a pleasure to work with them and share experiences.

One of the Practitioners commented on the day that Rickter is something she will use for the rest of her career.

We caught up with Brendan Dafters, Activity Agreement Coach, about their experience of Rickter so far:

“Our department works with disadvantaged young people aged 15-21 who are disengaged from education, employment and training. We offer a comprehensive and diverse range of employability activities designed to support young people into positive and meaningful destinations. The Rickter Assessment has become a vital component within our delivery model and its value is already evident.”


Case Study:

Service User 1 (SU1) was referred to our service after almost 12 months of refusal to attend school and offending within the community. As part of our 3 session assessment SU1 completed a Rickter Assessment with their Coach. It was apparent that the service user’s network of support, peer group and literacy skills were key areas of concern. The goal-setting aspect of the assessment allowed the practitioner to facilitate the design of an action plan which would help the service user overcome their barriers and work towards their goals.

SU1’s barriers were addressed over the next 12 weeks by means of focused workshops and literacy and numeracy support. They completed a stage one 8 week programme which covered community contribution and citizenship. The positive relationships SU1 made within the centre also positively impacted on their offending and antisocial behaviour.

A follow-up Rickter Assessment showed the progress the young person felt they had made during their time within our service. Headings such as ‘Core Skills’, ‘Social Networks’ and ‘Team/Groupwork’ increased by more than 5 steps. In this particular case, the Rickter Assessment was pivotal in assessing the needs of this service user and it greatly contributed towards empowering them to work towards a set of goals.


Here at Rickter we are passionate about people having choice and access to the necessary support enabling them to make positive changes in their lives. It is great hearing how the Rickter Scale® has contributed to this young person now having a vision of a future away from offending and one that involves more positive choices.

We look forward to our continued work with Glasgow City Council’s Activity Agreement Service Team.

Rickter helps Stoke City FC Community Trust achieve its Goals

Stoke City Community Trust, Rickter Scale Training 2016

Stoke City Community Trust, Rickter Scale Training 2016

Stoke City Football Club’s Community Trust was founded in 1989 and became a registered charity in 2004.

The Trust’s work is around engaging with people in the community to support them to realise their potential, both in their personal and professional development.

Sport plays an important role in getting people to be more active, helping create a positive impact on health and wellbeing. In particular the Trust uses football as a way to engage with people of all ages, abilities and social backgrounds. The Trust is committed to inclusion, promoting health and wellbeing, and improving education.

The staff team at Stoke City Community Trust are using the Rickter Scale® to engage with participants across the many areas they work in, including within schools and helping young adults undertake Lifelong Learning.

“All our Education staff are now trained to use the Rickter Scale. Great person-centred assessment tool to help support our young people to progress towards their goals.”

David Bartrum, Education & Lifelong Learning Manager at Stoke City Community Trust.

Stoke_group2Rickter’s Director of Operations, Nan Wood delivered the training for the Trust and said:

“I thoroughly enjoyed my visit to the Britannia Stadium to take such a motivated and professional team through Rickter Training to become licensed practitioners. Straight away they saw the value of Rickter in connecting with individuals, but also how it evidences the soft outcomes to show a person exactly how far they have come on their journey towards their goals. The group are keen to be able to use Rickter to demonstrate their outcomes and good practice for funders. We look forward to being ardent supporters.”

Find out more about the work of Stoke City Community Trust here or follow them on Twitter @StokeCity_CT

Making an Impact: Moore House Care and Education

PSI Worker and young person in the Throughcare service.

PSI Worker and young person in the Throughcare service.

Moore House Care and Education is an independent organisation in Scotland that specialises in the provision of high quality child care and education services for young people between the ages of 11 and 18 years who have additional support needs because of the social, emotional and behavioural challenges they face.

The Psychological Services and Intervention (PSI) team have been using the Rickter Scale® since 2005 to support and motivate young people to make positive lifestyle changes and to measure outcomes following periods of intervention.

Getting it Right for Every Child (GIRFEC) was introduced by the Scottish Government following a review of the Children’s Hearings System in 2004. This national policy and programme requires all agencies in touch with children and young people to play their part in making sure they are healthy, achieving, nurtured, active, respected, responsible, included and, above all, safe. Working together with families and local authorities, Moore House are using the Rickter Scale® to help practitioners focus on what makes a positive difference for young people, and how they can act to deliver these improvements. Supporting a positive shift in culture, systems and practice across the organisation, the Rickter Scale® has become central to the driving and evidencing outcomes of care and education planning. Regular reviews of Child Plan progress is promoting a shared approach and accountability that builds solutions with and around young people and families. The Rickter Scale® allows us to clearly evidence the positive outcomes that we achieve during a young person’s placement at Moore House.

Having noted the potential benefits for using Rickter Scale® with staff, Lead Practitioners within Moore House are now using the tool to support new staff through their initial induction period and as an aid to ongoing support and supervision.

PSI are now providing psychological assessment, intervention and consultation to external local authority child care agencies and foster families. For more information see our website; www.moorehouse.org.uk or contact Stephen Drysdale (PSI Manager) on 01506 652 312.

Moore House