The Rickter Company has been fortunate to work with FIRST in Fife since 2003.
FIRST provides a Community Rehabilitation Service to clients with substance misuse issues via one to one, group (activity and issue based) and volunteer support. Clients are seen weekly by their Rehabilitation Worker for support with their drug/alcohol misuse.
We spoke with Service Manager April Adam, about the impact using Rickter has made over the years:
FIRST’s Rickter Experience
“We use the Rickter Scale® to initially baseline and thereafter assess progress of the client and they themselves use the board for this purpose. Quarterly reviews are undertaken and clearly demonstrate progress made by the client in a meaningful way which is easy to view and understand.
Clients appreciate how this assessment tool can evidence to them how well they are doing and achievements made when viewing the graphs. They are also given real ownership of the assessment process through their direct involvement with the Rickter board.
As well as evidencing progress made by the clients, to the clients, Rickter also affords the Service the opportunity to clearly evidence what outcomes have been achieved to our funders.
Rickter does without doubt play an essential part in ensuring we are making a positive difference to the lives of our clients and in addition that we as a Service are meeting the requirements of the Quality Principles.”
You can also read Grant’s story here
Grant formerly accessed services at FIRST and is now a Practitioner himself, using the Rickter Scale® to help others at FIRST to move on in their lives – a true inspiration!