Category Archives: Training

What are the benefits of measuring impact?

horizonMeasuring impact helps us to analyse data, to look at the norm, to produce evidence for funders, to prove to ourselves and others that what we do ‘makes a difference’. Whether that difference is to us as an individual or to others within a wider community, it is important to be able to capture and quantify it.

We should always recognise what we do that works well and what we need to change, and if we make those changes consider how does that impact on us and our world?

It is easier to see changes in another person than in ourselves, but what if there was a way to hold up a mirror that showed us that change? By defining goals and steps we are ready to take we can measure impact and journeys that help people to comprehend what is ‘in the looking glass’.

Robert Burns wrote: “O wad some Power the giftie gie us
To see oursels as ithers see us!”
(O would some power the gift to give us to see ourselves as others see us.) 

Poem “To a Louse” – Verse 8

When we recognise and see that change, however small, the outcome is that of ‘raised awareness’. Our manner of working and living can be hugely affected in a positive way. This method of engaging people can allow more beneficial work to be done, leading to improved lives and job satisfaction.

Measuring impact helps to clarify the needs of an individual, community or service therefore cutting down on some methods that can be expensive and often unsuccessful. A small investment in training staff to recognise change and measure impact can lead to positive outcomes that in the long run are more economically viable and less time-consuming.

Our method of engagement and measuring impact is the Rickter Scale® which is unique in the way it encourages people to explore their lives and commit to making choices and changes. The Impact Management System then evidences that change to the individual and any invested party through the production of numerical data and graphical representation of these hard to capture softer outcomes.

New video: The Rickter Scale® Process

We’re delighted to publish a new Rickter video to our collection.

This clip is an extract from a regional training day in Edinburgh, attended by various organisations in 2015.

Demonstrating the Rickter Scale® Process, this segment forms a vital part of our training course where a delegate volunteers to undergo the interview.

Facilitated in this clip by our Director of Operations Nan Wood, volunteer Chris is expertly guided through the Lifeboard questions in a relaxed and easy manner. We see how in a short space of time lots of information is gathered, creating a realistic and achievable action plan.

This video provides an excellent refresher on the process for both new Practitioners and for any Practitioners who haven’t carried out an interview for some time.