New video: The Rickter Scale® Process

We’re delighted to publish a new Rickter video to our collection.

This clip is an extract from a regional training day in Edinburgh, attended by various organisations in 2015.

Demonstrating the Rickter Scale® Process, this segment forms a vital part of our training course where a delegate volunteers to undergo the interview.

Facilitated in this clip by our Director of Operations Nan Wood, volunteer Chris is expertly guided through the Lifeboard questions in a relaxed and easy manner. We see how in a short space of time lots of information is gathered, creating a realistic and achievable action plan.

This video provides an excellent refresher on the process for both new Practitioners and for any Practitioners who haven’t carried out an interview for some time.