The Rickter Scale®: Frames of Reference - Our comprehensive library of Headings and Questions.

Criteria for Frames of Reference Headings:

  • heading issues will be measurable 

  • heading issues will apply to all clients using this Frame of Reference

  • heading issues are likely to be significant to the client

  • heading issues are likely to lead to sub-issues

  • heading issues will be relevant to the organisation's purpose

  • heading issues imply that resources are available to meet client needs e.g. a network of referral agencies is in place to supplement the direct support and intervention delivered by the organisation itself

Criteria for Frames of Reference Questions:

  • questions will be as open-ended as possible

  • questions will use simple and unambiguous syntax and lexis

  • a similar format will be used for each question within the Frame of Reference

  • questions must apply to all members of the client group 

  • questions will relate to one issue at a time as part of the overall theme of the board, e.g., the ultimate aim of getting a job, and will have relevance in achieving that aim 

  • questions will intentionally ask for a subjective response from the client, and consequently there are no right or wrong answers

  • it is assumed that any measure of 'distance travelled' will compare a client's perceptions before and after a period of support/intervention i.e., headings are therefore likely to prove measurable over a period of time.

The following list highlights the flexibility and adaptability of The Rickter Scale® and shows a selection of headings available. The list is constantly being updated.

There are many different overlays currently available, if you would prefer questions geared more towards your specific client group – please call +44 (0)1463 717177 for a complete listing and costs.


LIFE BOARD
1. Employment/Training/Education
How happy are you with your employment/training/education situation at the moment? (choose the one applicable to your client). 
2. Accommodation
How happy are you with your accommodation? 
3. Money
How happy are you with your money situation? 
4. Relationships
How happy are you with your relationships? This can include any relationships? 
5. Influences 
How much are you influenced by others in ways that are not helpful to you?
6. Stress
How stressed are you at this time in your life? 
7. Alcohol
How much is alcohol a part of your life? 
8. Drugs
How much are drugs a part of your life? This can be anything that you think are drugs.
9. Health
How happy are you with the state of your health? 
10. Happiness 
How happy are you at this time in your life? 
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SCHOOL BOARD
1. School
How happy are you at school?
2. Bullying
How much are you affected by any bullying at school? 
3. Relationships
How happy are you with your relationships at school? This can be any relationship that comes to mind? 
4. Home 
How happy are you at home? 
5. Teachers 
How well do you think you get on with the teachers at school? 
6. Stress
How stressed are you at this time in your life? 
7. Confidence
How confident are you about your future? 
8. Health
How happy are you with the state of your health? 
9. Alcohol/Drugs 
How much is alcohol or drugs a part of your life? This can be anything that you think are drugs, medication cigarettes etc.
10. Happiness 
How happy are you at this time in your life?
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DRUGS/ALCOHOL EXAMPLE BOARD (QUESTIONS CAN BE FOR EITHER DRUGS OR ALCOHOL)
1. Employment
How much does your alcohol use affect your employment situation?
2. Life
How much is alcohol a part of your life at this moment?
3. Offending
How much does your alcohol use put you at risk of offending?
4. Money
How much does your alcohol use affect your money situation?
5. Control
How much control do you feel that you have in your alcohol use?
6. Stress
How much does your alcohol use affect your stress levels?
7. Relationships
How much does your alcohol use affect your relationships?
8. Health
How much does your alcohol use have an affect on your health?
9. Peer Pressure
How much is your alcohol use influenced by others?
10. Happiness
How happy are you at this moment of time in your life?
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PREPARATION FOR WORK (EXAMPLE BOARD)
1. Readiness
How ready for work do you feel you are?
2. Importance
How important to you is having a job?
3. Type of work
How certain are you about the type of work you want to do?
4. Money
How important is it to you how much money you earn?
5. Control
How much control do you feel you have over your future?
6. Skills
How skilled do you feel you are to an employer?
7. Cost of living
How aware are you of how much it is going to cost you to live each week?
8. Education/Training
How much would you consider further education or a training course before getting a job?
9. Progress
How easy do you feel it is to make progress towards getting a job?
10. Happiness
How happy are you with your current job preparation?
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INDEPENDENT LIVING (EXAMPLE BOARD)
1. Tenancy
How well do you understand the rules of your tenancy agreement? 
2. Cooking
How confident do you feel about preparing meals for yourself? 
3. Healthy Eating
How healthy do you feel that your present eating habits are? 
4. Money Management
How confident are you about being able to manage your own money? 
5. Health
How happy are you with your health at this point in time? 
6. Housekeeping
How confident are you with doing household chores? 
7. D.I.Y.
How well do you think you can manage repairs and maintenance jobs around the house? 
8. Reading and Writing
How happy are you with your reading and writing?
9. Speaking Skills
How confident are you about using the telephone and speaking to people directly?
10. Independence
How confident are you about living independently? 
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LONE PARENT  (EXAMPLE BOARD)
1. Information 
How much information do you feel you have about being a lone parent?
2. Money 
How happy are you with your money situation? 
3. Child Care
How happy are you with your child-care arrangements? 
4. Relationships 
How happy are you with your relationships, this can be any relationships? 
5. Control
How much control do you feel you have in your life?
6. Employment 
How happy are you with your employment situation? 
7. Choice
How much choice do you feel you have as a lone parent? 
8. Support
How much support do you feel you need as a lone parent? 
9. Confidence 
How confident do you feel about taking up the opportunities available to you as a lone parent? 
10. Happiness 
How happy are you at this moment in time in your life? 
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COMMUNITY SAFETY  (EXAMPLE BOARD)
1. Accommodation
How secure do you feel your accommodation is?
2. Moving
How likely are you to move away from where you live because of crime and the fear of crime? 
3. Money
To what extent does money prevent you from making your home more secure? 
4. Health
How happy are you with the state of your health? 
5. Stress
How stressed are you at this moment of time in you life? 
6. Crime
How likely do you think you might become a victim of crime? 
7. Fear
To what extent does the fear of crime affect your everyday life? 
8. Inside 
How safe do you feel inside your home? 
9. Outside
How safe do you feel outside your home, when you go to the shops or out at night? 
10. Happiness
How happy are you at this time in your life? 
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PERSONAL/SOCIAL DEVELOPMENT (EXAMPLE BOARD)
1. Lifestyle
How healthy do you feel your lifestyle is just now?
2. Expectation
How well do you understand what is expected of you on this programme?
3. Criticism
How well do you feel you accept criticism?
4. Money management
How confident are you about managing your own money?
5. Independent living
How confident are you about living independently?
6. Reading/Writing
How happy are you with your reading and writing?
7. Speaking skills
How happy are you about using the telephone and speaking to people directly?
8. Job application
How confident are you about applying for a job?
9. Negotiation
How well do you feel you reach agreements with others?
10. Learning
How much do you enjoy learning new things?
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EMOTIONAL COMPETENCE (EXAMPLE BOARD)
1. Problems
How easily do you feel you overcome problems?
2. Risk
How much do you feel at risk of giving up on things?
3. Support
How much support do you feel you need to achieve your goals?
4. Self-control
How much control do you feel you have over your emotions?
5. Self-awareness
How well do you feel you know your strengths and weaknesses?
6. Team work
How happy are you working with other people?
7. Confidence
How confident are you about your future?
8. Perseverance
How easy do you find staying on task?
9. Decision making
How easy is it for you to make decisions?
10. Perspective
How easy is it for you to understand someone else's view?
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TEAM ONE (SAMPLE BOARD)
1. Support
How much support do you feel that you get from the team? 
2. Delegation
How well do you feel that the work is delegated in the team? 
3. Innovative
How innovative do you feel that the team is allowed to be? 
4. Respect
How respected do you feel that the team is within the organisation? 
5. Security
How secure do you feel with your employment at this moment of time?
6. Stress
How stressed do you feel that the team is at this moment of time? 
7. Objectives
How well do you think that all of the team fully understands the objectives of the work? 
8. Co-working
How do you feel that co-working is within the team? 
9. Supervision 
How happy are you with your supervision? 
10. Happiness 
How happy do you feel that the team is at this moment of time? 
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TEAM TWO (SAMPLE BOARD)
1. Support
(a) How much support do you feel that you get from the rest of the team? 
(b) How much support do you feel the team gets from the organisation? 
2. Delegation
(a) How well do you feel that the work is delegated to the team? 
(b) How well do you feel that the work is delegated within the team? 
3. Innovation
(a) How innovative/creative do you feel the team is allowed to be?
(b) How innovative/creative do you feel you are allowed to be within the team? 
4. Value
(a) How valued do you feel that the team is within the organisation?
(b) How valued do you feel as a team member?
5. Security of tenure
(a) How secure do you feel with your team' s employment is at this moment in time?
(b) How secure do you feel your own employment is at this moment in time? 
6. Stress
(a) How stressed do you feel that the team is at this moment in time?
(b) How stressed are you at this moment in time? 
7. Objectives
(a) How well do you feel the team understands your work objectives? 
(b) How well do you feel you understand your work objectives?
8. Co-working
(a) How effective do you feel the co-working is within the team?
(b) How effective a co-worker do you feel you are?
9. Supervision
(a) How happy are you with your team's supervision? 
(b) How happy are you with your own supervision?
10. Happiness
(a) How happy do you feel that the team is at this moment in time?
(b) How happy do you feel as a team member at this moment in time?
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FRAME OF REFERENCE REFLECTING COVEY/BANDURA - PERSONAL ATTRIBUTES:
1. Confidence
How confident do you feel about your future?
2. Culture
How much do you feel your progress is affected by your background/cultural issues/cultural differences?
3. Motivation
How motivated do you feel about doing/achieving things in your life?
4. Expectations
How positive are your expectations for your future?
5. Shaping incidents
How much do you feel particular incidents or experiences have shaped your life in the past?
6. Encouragement
How much do you feel encouraged by others?
7. Control
How much control do you feel you have in your life, and therefore your future?
8. Influence
How much do you feel you are influenced by others?
9. The unknown/future
How much do you fear the unknown/the future?
10. Risk
How much do you feel you take risks in your life?
11. Setbacks
How well do you feel you overcome setbacks?
12. Experience of school
How happy have you been with your experience of school?
13. Choice
How much choice do you feel you have in your life?
14. Community
How much are you involved in social/community/cultural activities?
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PROPOSED BASELINE QUESTIONS - INCLUDE THROUGH SPORT PROJECT
1. Sport
How important is sport / physical activity in your life?
Ten: it is very important. Zero: not important at all.
2. Fitness
How happy are you with your fitness level just now?
Ten: you are very happy with your fitness level. Zero: you are not happy at all.
3. Willingness
How willing are you to participate in a sports/activities programme at this time in your life? 
Ten: very willing to participate sports/activities. Zero: not willing at all
4. Confidence
How confident are you in your sporting abilities?
Ten: very confident about your sporting abilities. Zero: you are not confident at all.
5. Time
How happy are you with the amount of time you have for your sport/activities?
Ten: very happy with the amount of time. Zero: you are not happy at all
6. Money
How much does money prevent you from participating in your sport/activity?
Ten: money prevents you from participating a lot. Zero: it does not prevent you at all.
7. Facilities
How happy are you with the facilities where you live?
Ten: you are very happy with the facilities. Zero: not happy at all.
8. Alcohol/Drugs
How much is alcohol or drugs a part of your life?
Ten: alcohol or drugs are a major part of my life. Zero: they are no part at all.
9. Health
How happy are you with the state of your health?
Ten: you are very happy with your health. Zero: not happy at all.
10. Happiness
How happy are you at this time in your life?
Ten: you are very happy. Zero not very happy at all
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QUESTION BANK
1. Employment/Education/Training ( use one of the three headings which is most relevant to your client group)
How happy are you with your work/education/training? 
2. Housing
How happy are you with your housing situation? 
3. Money
How happy are you with your money situation? 
4. Control
How much control do you feel you have in your life? 
5. Stress
How stressed are you at this time in your life? 
6. Relationships
How happy are you with the relationships in your life? 
7. Direction
How clear are you about what you want to achieve in your life? 
8. Health
How happy are you with the state of your health? 
9. Support
How much support do you feel you need in your life? 
10. Happiness 
How happy are you at this time in your life? 
11. Importance of Employment/Education/Training
How important is it to you to have work or be in education/training? 
12. Readiness
How ready do you feel you are for work? 
13. Confidence
How confident do you feel about getting a job? 
14. Making decisions
How easy is it for you to make decisions? 
15. Mental Health
How well do you feel you manage your mental health? 
16. Direction
How clear are you about your employment and education goals? 
17. Skills
How much do you value the skills that you have? 
18. Choice 
How much choice do you feel you have in your life? 
19. Support 
How much support do you feel you need to achieve your goals? 
20. Future
How confident do you feel about your future? 
21. Access
How much do you feel that where you live affects your choices?
22. Type of work 
How clear are you about the type of work you want?
23. Support
How much support do you feel you get from your friends or family?
24. Reading/writing
How happy are you with your reading and writing?
25. Influence
How much do you feel other people influence what you do?
26. School
How happy are you with things at school?
27. Home
How happy are you with things at home?
28. Community
How much do you feel you belong to your community?
29. Peer pressure
How much are you influenced by others to do things you don't want to do?
30. Awareness
How much do you feel you are aware of what employers are looking for?
31. I.T.
How confident are you using computers.
32. Help
How easy is it for you to ask for help from someone?
33. Enjoyment
How important is it to you that you enjoy any job you get? 
34. Cost of Living
How aware are you of how much it is going to cost you to live each week? 
35. Travel/Access to work/Accommodation
How much do you feel that where you live affects you getting a job?
36. Health
How much does your health affect you getting a job? 
37. Drugs/Alcohol
How much do drugs or alcohol affect you getting a job? 
38. Support
How much support do you feel you will need after you get a job? 
39. Support 
How happy are you with the support that you have received from us so far? 
40. Education/Training
How much would you consider further education or a training course before getting a job? 
41. Skills
How skilled do you feel you are to an employer? 
42. Criminal Record
How much do you feel that having a criminal record affects your prospects for getting a job?
43. Barriers to progress
How easy do you feel it will be to make progress towards getting a job (or get what you want)?
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The Rickter Company Ltd is a registered company number 4136630. Directors: Rick Hutchinson and Keith Stead.

The Rickter Company, 10 View Place, Inverness, IV2 4SA

Telephone - +44 (0) 1463 717177, Fax - +44 (0) 1463 718965, Email - info@rickterscale.com, Disclaimer